Thank you for using The ukhairandbeauty.com website (the 'site'). This section
provides information about the terms and conditions that govern your use
of the site. You
will also find information on orders and returns, your privacy and your security.
If you have any questions, please contact us by any of the means described
on the contacts page.
These terms and conditions cannot be varied except by changes made by ukhairandbeauty.com
, which we may make from time to time and without notice.
Please note that placing your order online is does not constitute a formal
contract between you and ukhairandbeauty.com.
Receipt of order
ukhairandbeauty.com must receive payment in full for your order before it
can be accepted. Once your credit card has been authorized and stock is checked,
we will send
you an email receipt confirming your order. Please keep this receipt for
your records.
We can only accept orders for items that are in stock. In exceptional circumstances,
if we are not able to fulfill an order we have accepted, your credit card
will be re-credited with the original price and we will notify you by email.
In no circumstances will we be liable to you for any additional amounts.
ukhairandbeauty.com reserve the right to refuse to supply to any person for
whatever reason.
Returning a product
If you need to return an item purchased online, contact
us using any of the means described on the contacts page. Please be ready
to supply as much information
as possible.ukhairandbeauty.com will advise what action to be taken dependant
on the reason for the return.
Cancellations and exchanges
If you realise you made a mistake and want to cancel your order, please contact
us. Since we ship quickly, it may not be possible to stop your order so please
follow the instructions for 'Returning a Product' in those instances. Exchanges
work in the same way. It will be faster to re-order a product rather than
send it back for an exchange, so please follow the above instructions while
you order the product you would like instead. We appreciate that this means two
transactions on your credit card but feel it is faster for you to get the
product you would like.
Defective and damaged items
If you should receive an item that is defective, damaged or not what you
ordered, please contact us within 10 days. We will help to resolve any issues
as quickly as possible by delivering another item, replacing your order
or refunding the amount paid.
Security
To securely receive your payments over the Internet we use a trusted payment
service provided by paypal. This service uses SSL technology (Secure Sockets Layer),
which is the standard Internet practice and means your details are protected
and encrypted.
Your details and data
Your privacy as an individual and as a customer is important to us, so we
don't use the information you provide on this site to learn any more about
you other than what is required to fulfil your order.
Email usage
ukhairandbeauty.com uses your email address as a convenient way to contact
you about your order. We will not pass your details on to any other third
parties.
Disclaimer
Whilst we endeavour to keep the site up to date we cannot guarantee that
this site and its contents are completely free of technical errors. By using
this site, you acknowledge that you assume full responsibility for
all costs associated with all necessary servicing or repairs of any equipment
you use in connection with this site. We are also not liable for any
damages associated with use of this site however caused, incorrect prices
or information.
If you are not satisfied with the site, then please email us with your comments.
Cool off period
Customers are legally entitled to cancel an order within 7 working days of
receipt of the product and to return it for a full refund.
Legal Governance
Your use of this site shall be governed in accordance with the laws of England
and Wales.
Copyright and other rights
All materials, including images, illustrations, designs layout, photographs,
written and other text or script that are part of this site are protected
by copyright, trade mark, trade dress and/or other intellectual property
rights owned, controlled or licensed to ukhairandbeauty.com The site as
a whole is protected by copyright and trade dress, all worldwide rights,
titles and interests in and to which are owned by ukhairandbeauty.com
The contents of the site and the site as a whole are intended solely for
personal, non-commercial use. You may download or copy the contents and other downloadable
materials displayed on the site for the sole purpose of placing an order
with ukhairandbeauty.com or using the site as a shopping resource. No right, title
or interest in any downloaded materials or software is transferred to you
as a result of any such downloading or copying. You may not reproduce (except as
noted above), publish, transmit, distribute, display, modify, create derivative
works from, sell or participate in any sale of, or exploit in any way, in whole
or in part, any of the contents, the site, or any related software.
End of Terms and Conditions